Return and Refund Policy
Exchange is possible only when Products which you received in “Damaged/Defective/Broken” condition
Exchange Policy : Please request a exchange within 7 days of shipping the product which is approximately 2-3 days after you get the item . Exchange is 1 time.There is no exchange for size issues
Refunds : No Refunds will be issued in any case.
How to raise complaint ?
. For a return, customer needs to raise query through mail and contact no. within 3 working days of the received product, once our customer care executive approves the query, they will assist you with warehouse address and return procedure.
. If a customer wants to return the product, in any case, they need to send the product by their own courier service to our warehouse and only after approval from our customer care executive. swisholic.com will not bear the courier charges.
.If customers return the product without any prior information to our customer support then the parcel will not be accepted back.
.We will not process a refund in case you do not like the product due to any reason. Our customers are hereby notified that we do not accept any cancellations